How long will my Galaxy Draperies order take?

The time it takes to get your products can vary depending on the type of product that was ordered and the manufacturer it was ordered from. Typically is takes 4-8 weeks to complete an order. Order productions vary depending on type, complexity, and volume of orders. Orders typically take 4-8 weeks to complete.

Do Galaxy Draperies teams work on the weekends or evenings?

Yes, our designers do take evening and Saturday appointments. Our installers also take appointments on evening and weekends. Schedule an appointment today!

Do I have to pay a deposit and when is the remaining balance due?

We collect a 75% deposit at the time of purchase. The remaining balance is due the day of installation.

What is the warranty for my window coverings?

Each manufacturer provides a different warranty. Upon installation, the installer will present the warranty information to you and answer any questions that you may have.

Can I do my own installation?

We highly encourage professional installation of any window treatment due to the complexity of custom designs and customer safety.

Can I just buy fabric from Galaxy Draperies?

Yes. We have an extensive collection of the latest fabrics in our showroom that are available for purchase.

What is the average price of Galaxy Draperies’ window coverings?

There are a wide variety of products and options that make this difficult to answer. For a standard size with (roughly 3’ by 4’) a typical window covering ranges from $200-$600. That is why we offer free in home estimates where our designer will bring all the sample to you, measure your windows, and give you a quote on the spot. Schedule an appointment today to get started!

How long after I purchase from Galaxy Draperies will I hear from a team member?

One of our fantastic team members will contact you shortly after your purchase to schedule a remeasure (if required), upon the arrival of your custom order, and finally to schedule an installation appointment for your window treatments.

How long do I have to change my mind about my Galaxy Draperies purchase?

If you wish to make any changes to your order, please contact our office staff or your designer. We will do our very best to accommodate any changes you wish to make if your order has not been processed for production. After your order begins production with the manufacturer, we are unable to make any changes to your order.

How often should I clean my Galaxy Draperies window treatments?

Depending of the fabric type we recommend a fabric treatment be cleaned every 3 years. Contact our office staff to schedule an appointment offsite or onsite cleaning with our installation professionals.

Can I return and receive a refund for my custom order from Galaxy Draperies?

Because every order is custom manufactured, we are unable to accept returns and cannot issue refunds.

Do you offer fire retardant fabrics and window treatments?

Yes. Many manufacturers offer fire retardant fabrics and materials. We can also treat some non-fire retardant fabrics to make them fire retardant for an additional fee. We will take a sample of the fabric that was selected and get it treated. The fabric will then be tested to see if it stands up to California Fire Retardant Laws and Standards.

What Galaxy Draperies products can be motorized?

Most window treatments can be motorized, but you will need to make sure your treatment and motor are compatible. Our experts can help you decide which motorized solution will work best for you.

What key factors should I consider when selecting motorized blinds?

There are several factors you will need to consider when choosing motorized blinds. Durability, compatibility, cost, noise, power source and remote control options are all important things to consider when making your choice. Contact our motorized blind experts today to learn more!

What is the benefit of motorizing indoor window coverings?

Motorizing your indoor window coverings simplifies control over hard to reach coverings as well as managing glare and protecting your furnishing from potential sun damage. Contact us today to learn more about our motorized window treatment options.

What is the difference between wired control window treatments and radio control window treatments?

A wired system will control your motor by wires directly attached through your walls. A radio controlled system will control your motor through radio waves, so there is no direct wiring.

What is the benefit to using a battery powered motorized window covering controller?

Battery powered tubes are easily installed and do not require hard wiring or a location close to an electrical outlet. Learn more about our motorized window covering options!

What are the different ways to power a motorized window treatment from Galaxy Draperies?

There are three ways to power your motor: a dc power adapter, battery power and solar power. Learn more about our motorized window treatment solutions.

What is the benefit to using solar power?

Solar power is easy to install and cost effective.

What remote control options are available with Galaxy Draperies’ motorized options?

Motorized window treatment solutions are all controlled by a remote. However, many are now controlled through apps which you can manage right from your smartphone or your smarthome system.

Is there a fee for Galaxy Draperies to come out and visit my home?

No, we’re happy to come visit you at home, work, wherever! Please schedule an appointment to meet one of our designers.

Will a Galaxy Draperies decorator bring samples to my house?

Yes, we carry hundreds of samples with us at all times. Don’t be afraid to ask.

Can I supply my own fabric for curtains?

Yes. We will measure and tell you how many yards of fabric that we will need.

Does Galaxy Draperies have a showroom and where is the showroom?

Yes, we have a showroom that’s open to the public! Our showroom is located at 9447 De Soto Ave, Chatsworth, CA 91311. Stop by and check out our innovative products!

How do I keep my new draperies, blinds, or shutters looking like new?

Regular cleaning is key. Draperies need to be dry-cleaned and blinds/shutters can either be wiped down or vacuum-cleaned.

You can call us for dry-cleaning.

How do I get started with Galaxy Draperies?

Simply call us and make an appointment. We will send a professional window treatment decorator to your home to take measurements and answer any questions you may have. They will also help you choose from a variety of fabrics and styles. Our experienced seamstresses will sew your draperies to order and our expert installers will make sure your custom-made draperies are a perfect fit.

What are the key factors I should consider when selecting custom window treatments?

Consider the following: Is the room hot in the summer? Cold in the winter? Insulated window treatments can make a big difference.
The sun can fade expensive carpeting and furniture. Draperies can off a lot of sun protection for the inside of your home.
Today, we have several eco-friendly options, including PVC-free.

What are the key factors I should consider when choosing window coverings?

There are so many factors when choosing coverings, your choices can seem overwhelming. The biggest factor in your decision is knowing whether you need privacy, light, or a combination of both.

What do inside mount and outside mount mean?

An inside mount means that you are hanging your window treatment from the inside of your window casing. An outside mount means that you are attaching your treatment outside of your window casing.

What should I consider when selecting window treatments for my sliding glass doors or patio doors?

There are many options available for sliding glass doors or patio doors. You will usually want to select a treatment that opens in the same direction as your doors, and you will also want to make sure the treatment complements the other window coverings in the room and that it is durable because of the daily use. Some good options include vertical blinds, sliding door track panels and vertical cellular shades.

How should I measure for window treatments from Galaxy Draperies?

When measuring your windows yourself, you want to make sure to take the measurements in three locations, both horizontally and vertically. Round your measurements up to the nearest 1/8″. For inside mounts, make sure to take the exact window measurements. For outside mounts, your measurements should be for the exact amount that you want to cover.

What are the best options for window coverings for my bathroom?

When choosing window coverings for your bath, privacy and durability are of great importance, but you also want style. Faux wood blinds and shutters are a good choice for privacy, style and compatibility with moisture and humidity.

I need window coverings for my home theatre. What solutions does Galaxy Draperies offer?

Blackout window treatments for your home theater are a must for the highest quality experience. It is crucial to have correct sizing on your blackout treatments to avoid glare from the sides of your treatment. We offer many options for you, including both room darkening and blackout shades and blinds and our experts will make sure your treatments are the perfect fit.

What energy efficient window treatment options does Galaxy Draperies offer?

There are many options in window coverings that can help with energy efficiency. There are both indoor and outdoor options. Indoor options such as cellular shades, blinds and layered draperies can reduce heat loss and gain. Outdoor options include reflective films and screens can help with summer heat gain.

What eco-friendly window coverings does Galaxy Draperies offer?

Choosing natural materials for you window coverings is a great way to make sure they are Eco-friendly. Wood and bamboo are both good natural options. Also, bamboo and woven window coverings break down faster in landfills after their life cycle is complete. Another option is to choose items made from recycled materials, such as aluminum blinds.

What about noise? Can Galaxy Draperies window treatments help reduce noise?

A great solution to reduce noise are cellular shades. Just as cellular shades trap outside air, they also trap outside noise. The more cells your shades have, the better the noise reduction. Other options for noise reduction are roman shades and draperies.