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Window Treatment Cleaning

← Frequently Asked Questions

General

Most window treatments can be motorized, but you will need to make sure your treatment and motor are compatible. Our experts can help you decide with motorized solution will work best for you.

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There are several factors you will need to consider. Durability, compatibility, cost, noise, power source and remote control options are all important things to consider when making your choice.

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Motorizing your indoor window coverings simplifies control over hard to reach coverings as well as managing glare and protecting your furnishing from potential sun damage.

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A wired system will control your motor by wires directly attached through your walls. A radio controlled system will control your motor through radio waves, so there is no direct wiring.

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Battery powered tubes are easily installed and do not require hard wiring or a location close to an electrical outlet.

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There are three ways to power your motor: a dc power adapter, battery power and solar power.

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Solar power is easy to install and cost effective.

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Motorized solutions are all controlled by a remote. However, many are now controlled through apps which you can manage right from your smart phone or your smart home system

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No, we’re happy to come visit you at home, work, wherever! Please schedule an appointment to meet one of our designers.

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Yes, we carry hundreds of samples with us at all times. Don’t be afraid to ask.

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Yes. We will measure and tell you how many yards of fabric that we will need.

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Yes, we are located in Chatsworth, California. Visit us at our showroom.

9447 De Soto Ave.
Chatsworth, CA 91311

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Regular cleaning is key. Draperies need to be dry-cleaned and blinds/shutters can either be wiped down or vacuum-cleaned.

You can call us for dry-cleaning.

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Simply call us and make an appointment. We will send a professional window treatment decorator to your home to take measurements and answer any questions you may have. They will also help you choose from a variety of fabrics and styles. Our experienced seamstresses will sew your draperies to order and our expert installers will make sure your custom-made draperies are a perfect fit.

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Consider the following: Is the room hot in the summer? Cold in the winter? Insulated window treatments can make a big difference.
The sun can fade expensive carpeting and furniture. Draperies can off a lot of sun protection for the inside of your home.
Today, we have several eco-friendly options, including PVC-free.

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There are so many factors when choosing coverings, your choices can seem overwhelming. The biggest factor in your decision is knowing whether you need privacy, light, or a combination of both.

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An inside mount means that you are hanging your window treatment from the inside of your window casing. An outside mount means that you are attaching your treatment outside of your window casing.

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There are many options available for sliding glass or patio doors. You will usually want to select a treatment that opens in the same direction as your doors, and you will also want to make sure the treatment complements the other window coverings in the room and that it is durable because of the daily use. Some good options include vertical blinds, sliding door track panels and vertical cellular shades.

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When measuring your windows yourself, you want to make sure to take the measurements in three locations, both horizontally and vertically. Round your measurements up to the nearest 1/8″. For inside mounts, make sure to take the exact window measurements. For outside mounts, your measurements should be for the exact amount that you want to cover.

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When choosing window coverings for your bath, privacy and durability are of great importance, but you also want style. Faux wood blinds and shutters are a good choice for privacy, style and compatibility with moisture and humidity.

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Blackout window treatments for your home theater are a must for the highest quality experience. It is crucial to have correct sizing on your blackout treatments to avoid glare from the sides of your treatment. We offer many options for you, including both room darkening and blackout shades and blinds and our experts will make sure your treatments are the perfect fit.

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There are many options in window coverings that can help with energy efficiency. There are both indoor and outdoor options. Indoor options such as cellular shades, blinds and layered draperies can reduce heat loss and gain. Outdoor options include reflective films and screens can help with summer heat gain.

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Choosing natural materials for you window coverings is a great way to make sure they are Eco-friendly. Wood and bamboo are both good natural options. Also, bamboo and woven window coverings break down faster in landfills after their life cycle is complete. Another option is to choose items made from recycled materials, such as aluminum blinds.

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A great solution to reduce noise are cellular shades. Just as cellular shades trap outside air, they also trap outside noise. The more cells your shades have, the better the noise reduction. Other options for noise reduction are roman shades and draperies.

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The time it takes to get your products can vary depending on the type of product that was ordered and the manufacturer it was ordered from. Typically is takes 4-8 weeks to complete an order. Order productions vary depending on type, complexity, and volume of orders. Orders typically take 4-8 weeks to complete.

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Yes, our designers do take evening and Saturday appointments. Our installers also take appointments on evening and weekends. Schedule appointment

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We collect a 75% deposit at the time of purchase. The remaining balance is due the day of installation.

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Each manufacturer provides a different warranty. Upon installation, the installer will present the warranty information to you and answer any questions that you may have.

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We highly encourage professional installation of any window treatment due to the complexity of custom designs and customer safety.

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Yes. We have an extensive collection of the latest fabrics in our showroom that are available for purchase.

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There are a wide variety of products and options that make this difficult to answer. For a standard size with (roughly 3’ by 4’) a typical window covering ranges from $200-$600. That is why we offer free in home estimates where our designer will bring all the sample to you, measure your windows, and give you a quote on the spot. Schedule an appointment

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One of our fantastic team members will contact you shortly after your purchase to schedule a remeasure (if required), upon the arrival of your custom order, and finally to schedule an installation appointment for your window treatments.

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If you wish to make any changes to your order, please contact our office staff or your designer. We will do our very best to accommodate any changes you wish to make if your order has not been processed for production. After your order begins production with the manufacturer, we are unable to make any changes to your order.

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Depending of the fabric type we recommend a fabric treatment be cleaned every 3 years. Contact our office staff to schedule an appointment offsite or onsite cleaning with our installation professionals.

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Because every order is custom manufactured, we are unable to accept returns and cannot issue refunds.

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Yes. Many manufacturers offer fire retardant fabrics and materials. We can also treat some non-fire retardant fabrics to make them fire retardant for an additional fee. We will take a sample of the fabric that was selected and get it treated. The fabric will then be tested to see if it stands up to California Fire Retardant Laws and Standards.

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← Frequently Asked Questions

What People Say About Us
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4.8
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4.6
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4.7
Leslee A
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"From scheduling our appointment to meeting with our designer, Bernadette, and the installer, Alfredo, we were met with professionalism and comforted in knowing we were dealing with people who knew what they were doing. Arrival times were well within the two-hour window. Bernadette shared her knowledge and expertise to help us choose the window treatments that best fit our needs and budget. We are so pleased with the final result and look forward to covering the rest of the window in our home."

Mike M
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"My wife and I recently moved and were in the market for new shades for our bathroom , living room and kitchen . We didn't really have a set vision so it was unbelievable when our designer Karen went through all the possibilities and showed us what would work well with the setup . Karen was not only very professional , she was personable and super knowledgeable about the products. I wish I could have her design the rest of our house ! Great product , great designer, great experience!"

Victoria S
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"I would like to say that Galaxy Draperies was the best choice we've made. We recently purchased a new home and wanted to thank Bernadette for the amazing service she provided. I was referred to her by my sister, which also happened to purchase through you guys. Not only did Bernadette make me feel comfortable but it felt like I was working with family."

Kathy S
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"Ordered Roman Shades for five windows. Designer who came to our home was nice and professional, Roman Shades arrived on time, the installation was handled by their installer who called and asked if he could come by earlier than our appointment, which was great. He was friendly, professional and did a great job! Highly recommend this company."

Amy R
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"I had a great experience with Galaxy. The designer presented me with several options and was very helpful in designing my window treatments. The installers were very professional, courteous, and careful! I will definitely use them in the future!"

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